Attendance Allowance check → Help with the claim: what it costs and what it is worth

Help with the claim: what it costs and what it is worth

You can make this claim on your own, and some people should. Here is the honest difference, so you can decide which is right for you.

Written and checked by the Attendance Allowance Check team at Virix Ltd. Last reviewed 25 September 2026 against gov.uk.

The part people get stuck on

The form itself is free and anyone can ask for one. What is hard is the middle of it: eight pages that ask you to describe an ordinary day — how long washing takes now, which buttons you cannot manage, how many times you are up in the night — and to describe it in the words the claim is actually scored on. People who are used to coping write “I manage”, and a claim that says “I manage” comes back refused.

Doing it on your own

Plenty of people do. The DWP’s own claim is free to make, online or on paper, and some charities help with the form at no charge — availability depends where you live, and in some areas the wait runs to several weeks. If you have the patience and someone local with capacity, that route is a perfectly good one and we will not pretend otherwise.

What you get for £149

A first call, about fifteen minutes, about an ordinary day — it costs nothing and ends with a plain verdict. Then a half-hour call at a time you choose, where we fill the form in with you, box by box, in the language the DWP scores it on. We print every page and post it to you ready to sign — or email it, if you prefer. You sign it and send it yourself: the claim is yours.

If any of it is wrong, ring us and we put it right at no charge. If they say no, we help you ask them to look again, free. If the answer is still no, you get every penny back — send us a photograph of that second letter and the money goes back the same day.

When not to pay us

If the only difficulty is walking or getting out of the house, this benefit has no mobility part and the claim is likely to be refused — we will say so on the free call and take nothing. The same if Personal Independence Payment or Disability Living Allowance is already being paid: they cannot be paid together, and what you have is usually worth more.

Who we are

We are a private company. We are not the Department for Work and Pensions, we are not a charity, and we are not connected to any government body. You sign and send your own claim — it stays yours from start to finish.